/script>
IIM to train Uttar Pradesh cops on communication skills, mob management
Jan. 23, 2020

The Indian Institute of Management Indore in Madhya Pradesh will teach lessons on crowd management and effective communication to Uttar Pradesh (UP) police. A memorandum of understanding for this project was signed by UP Director General of Police OP Singh and IIM Indore Director Professor Himanshu Rai in Lucknow on Tuesday, a release from the premier management institute said.

"At times, situations arise when crowd management is important. Negotiation helps in sorting out problems just by effective communication and can eliminate chances of violence or damage of public property," the release quoted Rai as saying.

He said training sessions would be held to teach officers effective ways to negotiate and communicate with the mob.

The release said the MoU will also include modules containing measures to strengthen beat policing in UP, as well as ways to deal with stress.